1.1 This electronic contract concerns the sale by MOFRA SHOES SRL, with registered office in Barletta (BT), Via Callano, 96/98 (POSTAL CODE 76121), VAT 04262310727 (hereinafter the Supplier), of the following products: Various Shoes and Accessories (henceforth «the Products»), purchased by the customer as a natural person (from now on, «the Customer»), for purposes not related to their professional activity, among those offered on the website www.2star.it (hereinafter the Website). For purchases by companies in possession of VAT, please contact the Supplier.
1.2 The Customer acknowledges that in order to purchase the Products sold on the Supplier’s Site, it is necessary to accept these contractual regulations in advance.
IDENTIFICATION DATA OF THE SUPPLIER
2.1 The Supplier has its registered office in Barletta (BT), Via Callano, 96/98 (CAP 76121)
2.2 The Supplier is the owner of the website www.2star.it through which it carries out, among other things, electronic commerce activities.
2.3 Customer complaints may be sent to the operational office referred to in point 2.1, or to the supplier email address email@example.com.
After choosing what you are interested in, click on the buy button and follow the instructions. You will have to enter your data, which we will only use to fill in the invoices and be able to send you the items. We will not send you advertising, either online or on paper. The data you provide will only be used for the sale of what you have purchased. All our products will be delivered directly to your home in 5 working days.
The seller offers various payment methods, to give you the opportunity to choose according to your needs and possibilities. The choice of the method you prefer will be offered to you once the purchase procedure has started using the “add to cart” button, as well as all the relevant data to be able to complete the order and its payment.
PAYPAL: payment via PayPal must be made by proceeding with the payment using the button immediately below in favor of our paypal account firstname.lastname@example.org.
You can also pay by credit card (MasterCard, Maestro, Visa, Visa Electron, American Express, Aura, Discover, PostePay) without necessarily having a Paypal account, by clicking on “Pay with a card”.
The reason to be reported must indicate the order number communicated to the Customer by email. The goods will be shipped only when the amount has been credited.
CASH ON DELIVERY: Valid only for shipments in ITALY. You can pay on receipt of the goods directly to the courier’s agent in cash. This service does not involve any additional cost. We reserve the right to revoke the payment right by Cash On Delivery to all customers with whom a payment dispute has previously occurred.
VOUCHERS, PROMOTIONS, GIFTS
MOFRA SHOES S.R.L. you can insert within the packages, or send by email, discount vouchers that can be used by the date indicated on the voucher itself. The discount coupon must be entered in the order summary page and activated through the appropriate command. The system will update the total amount of the order net of the voucher value. The discount voucher can be combined with other commercial initiatives only in the cases in which it will be expressly indicated, otherwise the coupon cannot be combined with other commercial initiatives. The promotions on the site will take effect from the publication on the www.2star.it home page of the notice of the promotion itself. The system will automatically insert the promotion into the shopping cart and, therefore, no exception may be requested from the customer support staff. The promotion “free transport for orders over € 75.00” will be reserved exclusively for deliveries of orders on the national territory. The minimum amount to be entitled to free delivery may be subject to changes and adjustments, however always reported on the home page of the site. MOFRA SHOES S.R.L., may send complimentary Products to Customers. No replacement for return will be possible in relation to the Products received free of charge by the Customer.
SHIPPING COSTS and OFFERS
The shipment of everything you find for sale is at your expense, through one of our carriers whose expense – for Italy – is € 6.00; If you buy products up to € 75.00 in Italy the seller will reward your trust by giving you the shipping costs. For any other questions contact us or write us an email. For other countries, there is currently no free shipping with a minimum order. Delivery times are indicatively calculated within 5 working days from the order request. In addition, purchases and shipments are allowed in the following countries:
With reference to the provisions of Legislative Decree 196/2003, containing provisions to protect confidentiality in the processing of personal data, we hereby wish to inform you that the personal data you provide, or registrations and / or acquired in the context of our business, can be processed with or without the use of electronic means, in compliance with the aforementioned legislation, for the institutional purposes of our business, and in particular for:
execute a service or one or more contractually agreed operations
the execution of obligations under laws or regulations
the protection of the rights of the owner of MOFRA SHOES S.R.L. in court
the provision of your data to MOFRA SHOES S.R.L. it is strictly functional to the execution of the contractual relationship or, when specified, to the activities consented by the user;
the data controller, pursuant to Legislative Decree 196/2003 is MOFRA SHOES S.R.L.
the data will be stored at our headquarters, having the following address: email@example.com, for the time prescribed by law;
the processing of the data provided, or otherwise acquired in the context of our business, may also be carried out by subjects to whom the right to access your personal data is recognized by law or secondary and / or community regulations.
at any time you can request the modification or cancellation of the aforementioned data. Consumer information pursuant to Legislative Decree 22 May 1999, n. 185 (in the Official Gazette, June 21, n. 143). – Implementation of directive 9l / l / CE relating to the protection of consumers in respect of distance contracts.
Not all the Products on the Site are in the full availability of the Supplier. The unavailable products are marked with a note that highlights the release date or orderability of the product. Unavailable products cannot be purchased. In any case, if for any reason the Supplier cannot cope with the order due to unavailability, even temporary, of the product in stock or for any other reason, paragraph 2 of art. 6, Legislative Decree 185/1999.
RETURNS AND REFUNDS CONDITIONS
The costs of returning the product are charged to the customer. For Italy the figure is € 9.00.
The costs of returning the product for exchanging goods are charged to the customer. For Italy the figure is € 12.00.
The right of withdrawal lapses:
– For lack of the essential condition of integrity of the property (packaging and / or its contents);
– Even partial use of the goods and any consumables;
– The lack of the external packaging and / or the original internal packaging;
– The absence of integral elements of the product (accessories, cables, manuals, parts …);
– Damage to the product for reasons other than its transport;
In the cases indicated above, the seller will return the purchased good to the sender. Those who purchase personalized goods cannot exercise the right of withdrawal.
In order to exercise this right of withdrawal, within 14 working days from the receipt of the ordered products, the customer will send the ordered article to our address by courier.
There is the possibility of using our courier at your address for collection and / or return, with a charge to be paid in advance by bank transfer, at the shipping cost already incurred during the purchase.
Method of refunding the fee: firstname.lastname@example.org will refund the money by bank transfer or Paypal in the shortest possible time, and in any case within 15 days of receiving the Communication. The refund refers to the price of the returned product (s). It is expressly understood that the shipping and return costs of the product will remain the responsibility of the customer.
ASSISTANCE AND WARRANTIES. LIMITATION OF THE SUPPLIER’S LIABILITY
The technical characteristics of the Products are shown in the data sheets. Products sold by the Supplier are subject to the provisions of Legislative Decree 24/2002 on the sale and guarantee of consumer goods and, although not expressly provided for therein, to the rules of the cod. civ. and other applicable national standards. The customer is the owner of the rights provided by art. 1519 bis et seq. commercial code ..
The warranty applies to Products that have conformity defects and / or malfunctions not found at the time of purchase, provided that the Products are used correctly and with due diligence, with compliance with the various operating standards indicated therein.
The warranty does not apply in the event of negligence, neglect by the Customer in the use of the Products. The malfunction of the Products must be reported in writing by registered letter or email by the Customer within the legal deadline with a brief description of the defect found of the Products, with indication of the brand and model of the same. The Customer undertakes to verify the correct functioning of the Products.
The Supplier is not responsible for any disservices attributable due to force majeure and / or unforeseeable circumstances such as fires, explosions, strikes and / or lockouts, earthquakes, floods and other similar events that prevented, in whole or in part, from executing in times and in the ways agreed with this contract.
Therefore, compensation for any damages, losses and costs, of any nature, which may arise to the Customer or to his assignees as a result of the causes mentioned above cannot in any case be requested from the Supplier. By resorting to these hypotheses, the customer will only be entitled to a refund of the price paid.
Furthermore, the Supplier is not responsible for any fraudulent and illegal use that may be made by the Customer or third parties of credit cards when paying for the products purchased.
EXPRESS TERMINATION CLAUSE
If the Customer defaults on the obligations pursuant to art. 10 of this contract or the obligation to pay the price, this contract will be terminated by law, pursuant to art 1456 of the Italian Civil Code, starting from the date of sending the fax message or the e-mail communication through which the Supplier declares that he wishes to avail himself of this termination clause
Any dispute arising from the purchase contracts for goods and services through the website www.2star.it is subject to Italian jurisdiction. For any dispute relating to this contract, the competent court is that of Trani.
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MOFRA SHOES s.r.l.
Via Callano, 96/98 76121 Barletta BT – CF e PI 04262310727